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REFUND POLICY

REFUND POLICY - THE BASICS

At SB SUPPLY, we want you to love your purchase! However, please note that all sales are final unless a mistake has been made on our end. We believe in the quality of our products and carefully check each order before it leaves our store. If you believe there has been an error with your order, please contact us within 48 hours so we can resolve the issue as swiftly as possible.

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Domestic Orders

Once your order is dispatched it typically takes an estimated 3-7 business days, depending on the shipping method chosen at checkout.  Holidays/weekends are not included in transit time.

 

International Orders

International Orders: Once your order is dispatched it typically takes 7-20 business days to deliver.  Customs may delay the delivery of your order up to 30 business days.
**Please keep in mind that this is an estimated delivery time provided by our carriers and does not include order processing time. Weekends, Holidays, Customs, and Weather conditions may delay the delivery of your order.

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